Sentinel helps monitoring centers expand, simplify, and amplify their monitoring service options with one powerful platform.
Our agile system allows customization to create unique service offerings while advanced reporting and analytics tools deliver actionable insights to optimize performance.
Our comprehensive support services include:
- 24×365 technical assistance
- Remote diagnostics for quick issue resolution
- Free regular upgrades to keep your system cutting-edge
- On-site visits when necessary
- Preventative maintenance to detect and resolve potential issues proactively
With a team of 20 dedicated technical staff available for out-of-hours support, you can rest assured that expert help is always just a phone call away. Each on-call engineer is backed by three experienced technical professionals, ensuring that even the most complex issues are resolved swiftly and efficiently.
We pride ourselves on our commitment to continuous improvement. Our support service includes six free upgrades per year, keeping your system at the forefront of technological advancements, market developments, and regulatory compliance.
Choose Monitor Computer Systems for unparalleled support that goes beyond troubleshooting – we’re your partners in success, ensuring your monitoring business thrives in an ever-evolving security landscape.
