Sentinel. Vigilance Amplified.
+1 +1 (904) 944-6750

Monitoring that Moves at the Speed of Threat

Sentinel helps monitoring centers expand, simplify, and amplify their monitoring service options with one powerful platform. Our agile system allows customization to create unique service offerings while advanced reporting and analytics tools deliver actionable insights to optimize performance.

  • Over 240 Integrations
  • Single Platform
  • Automatic Billing Module
  • Smart Phone Interface
  • Graphic Performance Dashboard
  • Web Portal
  • Consistent User Interface
  • Auto-Email Generation
  • Sentinel’s AI detects potential security threats
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Full-Service Video Monitoring

Sentinel provides all the tools to enable Remote Video Receiving Centers (RVRCs) to deliver top-quality service at high productivity levels.

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Full video control of cameras, outputs, telemetry etc

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Automated Guard Tours

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Integration with the intruder alarm system on the site

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Automated reports with URL links to download recorded video and audio

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More than 150+ CCTV video integrations supported

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Fully configurable alarm handling screens for any number of monitors

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Auto suppression and restoral of nuisance alarms

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Automated set and unset

Pioneering Protection through Advanced Monitoring

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Configurable Screens

Sentinel empowers Alarm Monitoring Centers to diversify services and expand their market reach. It offers a flexible solution with customizable screen layouts using resizable panels tailored for various alarm events. The system optimizes displays based on connected monitors, enhancing operational efficiency.
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Automatic Alarm Dispatch

Sentinel automates repetitive tasks for alarm operators, enhancing efficiency. It offers:

  • Automated alarm reporting via phone dial-up with text-to-speech
  • SMS and email notifications
  • Response monitoring
  • Configurable incident reports are sent automatically upon event completion.

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Mobile Interfaces

Sentinel’s versatile mobile interface caters to engineers, security guards, premises owners, and regional managers. It offers an intuitive platform for essential tasks such as system testing, remote resets, signaling history review, command sending, status checks, camera feed viewing, fire test execution, and alarm system monitoring.
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Single Platform

No matter the alarm type, the operator has a consistent user interface, independent of the equipment manufacturer. Training is faster, and the operation is simplified.

Sentinel Helps You

  • Expand Monitoring Services
  • Fill Service Gaps
  • Enhance Monitoring Operations
  • Increase Profitability
  • Future-Proof Your Organization
  • Handle Diverse Monitoring Scenarios Seamlessly
  • Maximizes Operator Performance

One Platform Optimized
for All Users

Alarm and Video Operators

State of the art alarm handling with screen layouts designed by the System Administrator. Each layout is customised for the alarm type and the number of monitors

Supervisors

Supervisors can customise Sentinel to control user functions and data visibility, while having real-time access to graphs and tables showing system load and the performance of the operators.

Customers

The Sentinel web portal provides the perfect interface for customers wanting to see details of their sites. They can run reports, edit appropriate data (e.g. key holder details), and view live video from their cameras. Our smart phone version provides remote fire testing, remote set and unset of the alarm systems as well as live video viewing.

Managers

Sentinel provides reporting and analysis tools that allow data mining to deliver the management information needed by senior staff. Reports can be scheduled to run at any time and delivered automatically by email. The system is also designed to provide secure automated data interchange with corporate IT systems.

Installers and Engineers

The Sentinel web portal and smartphone systems have been designed to be the ideal tool for alarm and CCTV installation and maintenance users.

Emergency services

Sentinel has been designed to allow the police and fire services to gain secure remote access to live video feeds from sites under threat. Access is controlled by the site owner but where permitted this service enables the emergency services to deal more effectively with hostage situations, armed raids, burglaries in progress and fires.
Contact Us

One Platform Optimized
for All Users

Alarm and Video Operators

State of the art alarm handling with screen layouts designed by the System Administrator. Each layout is customised for the alarm type and the number of monitors

Supervisors

Supervisors can customise Sentinel to control user functions and data visibility, while having real-time access to graphs and tables showing system load and the performance of the operators.

Customers

The Sentinel web portal provides the perfect interface for customers wanting to see details of their sites. They can run reports, edit appropriate data (e.g. key holder details), and view live video from their cameras. Our smart phone version provides remote fire testing, remote set and unset of the alarm systems as well as live video viewing.

Managers

Sentinel provides reporting and analysis tools that allow data mining to deliver the management information needed by senior staff. Reports can be scheduled to run at any time and delivered automatically by email. The system is also designed to provide secure automated data interchange with corporate IT systems.

Installers and Engineers

The Sentinel web portal and smartphone systems have been designed to be the ideal tool for alarm and CCTV installation and maintenance users.

Emergency services

Sentinel has been designed to allow the police and fire services to gain secure remote access to live video feeds from sites under threat. Access is controlled by the site owner but where permitted this service enables the emergency services to deal more effectively with hostage situations, armed raids, burglaries in progress and fires.
Contact Us

Not Sure Where to Start? Have Questions?

Call us for a free, no-obligation consultation.

1. Share details about your services.
2. We'll schedule a thorough assessment.
3. We’ll implement your customized solution.

Guaranteed Standards Compliance

Sentinel complies with all the current and future standards applicable in the country of operation and is tailored for the US security landscape. If new standards are enforced or existing ones are updated, Sentinel is upgraded to comply with the new standard promptly and at no charge.

Sentinel complies with the following standards:

BS 50136:2008, EN 50518:2010, BS 7369: 1991, BS 8243:2010, BS 8418:2010, PD6662:2010, BS 8473:2006, BS 8484:2011BS 8521:2009, BS 8591:2014, CFOA, UL1981

Your Trusted Monitoring Software Provider

We serve the industry best because we know it best. Monitor Computer Systems, the creator and provider of Sentinel, is a leading provider of alarm monitoring software in the UK and abroad and has been trusted for over 40 years. With easy and wide integrations, Sentinel is the ideal platform for monitoring centers wanting to offer the broadest range of services.

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When Security Monitoring Matters, Trust Us

Monitor Computer Systems is driven to meet your company’s current and future security needs. We’ve built our business on providing a concierge level of service and support, and we look forward to serving you.

Start securing your future by completing this form or calling us at +44 (0)1904 948670.

Our dedicated team is ready to assist you!

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