Feature-rich, Configurable Automation Platform

Monitor Computer Systems’ Sentinel is a comprehensive, highly configurable automation platform that empowers monitoring centers to efficiently manage alarms, video surveillance, and a wide range of security services. With over 40 years of industry experience behind it and UL 1981 certification since 2001, Sentinel provides robust functionality, extensive integrations, and superior support to help monitoring centers scale operations and maximize profitability. Sentinel is a feature-rich solution for monitoring centers that want to expand their service offerings with enterprise-grade capabilities.

Sentinel’s powerful AI capabilities include detecting:

  • Human Activity
  • Vehicles
  • Drawn Weapons
  • Absence of Safety Gear 
  • Unusual Activity
  • Unattended Packages
  • Restricted Area Violations
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Monitoring Centers Do More With Sentinel 

We help you expand, simplify, and amplify your monitoring service options in one powerful platform. Our agile system allows customization to create unique service offerings while advanced reporting and analytics tools deliver actionable insights to optimize performance.

  • Over 240 Integrations
  • Single Platform
  • Web Portal
  • Consistent User Interface
  • Automatic Billing Module
  • Smart Phone Interface
  • Graphic Performance Dashboard
  • Auto-Email Generation
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Full-Service Video Monitoring

Sentinel provides all the tools to enable Remote Video Receiving Centers (RVRCs) to deliver top-quality service at high productivity levels.

Sentinel Helps You 

Fill Service Gaps
Expand Monitoring Services
Enhance Monitoring Operations
Increase Profitability
Enhance Monitoring Operations

One Platform Optimized
for All Users

Alarm and Video Operators

State of the art alarm handling with screen layouts designed by the System Administrator. Each layout is customised for the alarm type and the number of monitors

Supervisors

Supervisors can customise Sentinel to control user functions and data visibility, while having real-time access to graphs and tables showing system load and the performance of the operators.

Managers

Sentinel provides reporting and analysis tools that allow data mining to deliver the management information needed by senior staff. Reports can be scheduled to run at any time and delivered automatically by email. The system is also designed to provide secure automated data interchange with corporate IT systems.

Customers

The Sentinel web portal provides the perfect interface for customers wanting to see details of their sites. They can run reports, edit appropriate data (e.g. key holder details), and view live video from their cameras. Our smart phone version provides remote fire testing, remote set and unset of the alarm systems as well as live video viewing.

Installers and Engineers

The Sentinel web portal and smartphone systems have been designed to be the ideal tool for alarm and CCTV installation and maintenance users.

Emergency services

Sentinel has been designed to allow the police and fire services to gain secure remote access to live video feeds from sites under threat. Access is controlled by the site owner but where permitted this service enables the emergency services to deal more effectively with hostage situations, armed raids, burglaries in progress and fires.
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One Platform Optimized
for All Users

Alarm and Video Operators

State of the art alarm handling with screen layouts designed by the System Administrator. Each layout is customised for the alarm type and the number of monitors

Supervisors

Supervisors can customise Sentinel to control user functions and data visibility, while having real-time access to graphs and tables showing system load and the performance of the operators.

Managers

Sentinel provides reporting and analysis tools that allow data mining to deliver the management information needed by senior staff. Reports can be scheduled to run at any time and delivered automatically by email. The system is also designed to provide secure automated data interchange with corporate IT systems.

Customers

The Sentinel web portal provides the perfect interface for customers wanting to see details of their sites. They can run reports, edit appropriate data (e.g. key holder details), and view live video from their cameras. Our smart phone version provides remote fire testing, remote set and unset of the alarm systems as well as live video viewing.

Installers and Engineers

The Sentinel web portal and smartphone systems have been designed to be the ideal tool for alarm and CCTV installation and maintenance users.

Emergency services

Sentinel has been designed to allow the police and fire services to gain secure remote access to live video feeds from sites under threat. Access is controlled by the site owner but where permitted this service enables the emergency services to deal more effectively with hostage situations, armed raids, burglaries in progress and fires.
Contact Us

Not Sure Where to Start? Have Questions?

Call us for a free, no-obligation consultation.

1. Share details about your services.
2. We'll schedule a thorough assessment.
3. We’ll implement your customized solution.

Guaranteed Standards Compliance

Sentinel complies with all the current and future standards applicable in the country of operation and is tailored for the US security landscape. If new standards are enforced or existing ones are updated, Sentinel is upgraded to comply with the new standard promptly and at no charge.

Sentinel complies with the following standards:

BS 50136:2008, EN 50518:2010, BS 7369: 1991, BS 8243:2010, BS 8418:2010, PD6662:2010, BS 8473:2006, BS 8484:2011BS 8521:2009, BS 8591:2014, CFOA, UL1981

Your Trusted Monitoring Software Provider

We serve the industry best because we know it best. Monitor Computer Systems, the creator and provider of Sentinel, is a leading provider of alarm monitoring software in the UK with customers on four continents and has been trusted for over 40 years. With a wide range of feature-rich integrations, Sentinel is the ideal platform for monitoring centers wanting to offer the broadest range of services.

When Security Monitoring Matters, Trust Us

Monitor Computer Systems is driven to meet your company’s current and future security needs. We’ve built our business on providing a concierge level of service and support, and we look forward to serving you.

Start securing your future by completing this form or calling us at +44 (0)1904 948670.

Our dedicated team is ready to assist you!